NPK Offices Temporarily Closed

On March 22, Governor DeWine issued a Stay At Home Order for the state of Ohio.  NPK will be complying with this and effective today at noon, we will not be working from any of our facilities other than to support ONLY emergency parts and unit orders for “Essential Businesses and Operations” as developed by the U.S. Department of Homeland Security and outlined in the Stay at Home Order.    These orders are for cases where machines are down at “essential infrastructure,” projects including, but not limited to, public works construction, airport operations, roads and highways, public transportation, and facilities essential to the production & supply of the agricultural industry.  All nonessential orders will be delayed until the Stay at Home Order is lifted.

Employees with the ability to work from home will be doing so.  See below for a list of sales and service extensions, otherwise if you leave a message in the general mailbox it will be forwarded to the correct contact.  While incoming calls are being forwarded to home numbers of those working remotely, we also encourage the use of digital communication. 

• We encourage our dealers to place parts orders through our electronic parts catalog and indicate whether orders are essential:  http://epc.npkce.com/
• We encourage end users to reach out to their local dealer first:  http://www.npkce.com/find-a-dealer/
• To reach our sales team via email:  sales@npkce.com
• To reach our service team via email:  service@npkce.com
• To read a message from our service team, read the latest Service Bulletin.

We have no idea how long this Stay at Home order will last, but for the health and safety of our family, our coworkers, our friends, and our community we will do everything we can to combat this invisible enemy.

Stay positive, stay hopeful, stay home, practice social distancing when you must go out, and wash your hands!

NPK PHONE EXTENSIONS

(440) 232-7900

Inside Sales

Andrew S – 135
Andy B – 153
Jarod W – 151

Service

Dan V – 124
Jason B – 133
Jeannine R – 118
Jim P – 143
Mark S – 149
Mike R – 122
Stacey H – 155

Purchasing

Chris B – 141
Pat A – 190
Tom C – 311

Logistics

Mike K – 148

For all other calls, please leave a message in the general mailbox.  These message will be forwarded via email to the correct contact.